Support Info

  • We are here to support you Monday to Friday 8:00AM to 5:00PM Pacific Time and emergency support is available 24 x 7 x 365.
  • Ascendance Wireless supports its solutions directly and in cooperation with AUTHORIZED DISTRIBUTORS and MANUFACTURERS’ REPRESENTATIVES worldwide. Our growing team of partners are providing superior service and support. We all share a detailed knowledge of design and implementation and strive to provide our customers with a extremely positive customer service experience.
  • From concept to deployment, we offer a full range of PROFESSIONAL SERVICES for our customers, helping you to maximize your return on your investment and increased performance from your network.
  • Visit our DOWNLOAD CENTER (below) if you need assistance with connecting or managing your wireless devices. You can also find detailed drawings, and thorough instructions in addition to product data sheets and brochures.
  • You can email the SALES DEPARTMENT or the SUPPORT DEPARTMENT for additional information.
  • If you need to return or repair a product, download the RMA FORM and email or fax it to us.
  • You will find our TERMS AND CONDITIONS here.

Remote Support Client Installation

Downloads

This is where you will find links to download product brochures, data sheets and other related materials. Can’t find something in particular? Please contact us and we can help you locate it. 

Wireless Products Data Sheets


This system can be used in PtP and PtMP networks typically located at the Head End or Repeater location. Antennas are externalized. This is a very flexible platform allowing up to 4 radios of different frequencies and matching specific antennas to the coverage area.

These systems are Integrated Access Points (IAP’s), which include all required components with an Integrated Antenna. They can be used in PtP and PtMP networks. They can be installed at the Head End or the Camera/Far End location. When ordered as a “PAIR”, 2 systems are included, preconfigured and tested to work together in a PtP network.


This system is for indoor PtP and PtMP networks and includes all necessary equipment, including a 1 port PoE Switch. Up to 2 radios of different frequencies and matching specific antennas to the coverage area can be configured.


SecureLINX Tri-Band Ceiling mount indoor antenna (SL-ANT-CM datasheet)


SecureLINX 5GHz 12dB NF Outdoor Omni-directional antenna (SL-ANT-O58-12-NF datasheet)


SecureLINX 5GHz 6dB NM Outdoor Omni-directional antenna (SL-ANT-O58-6-NM datasheet)


SecureLINX 5GHz Series Outdoor Sector antennas


SecureLINX 900MHz Series Outdoor Omni-directional antennas


Wiegand Interface Extender Products


Solar Power Products


CONNECTION DRAWINGS
The following are sample network drawings. If you don’t see the configuration you are looking for, contact our Sales department for more details.


IAP (Integrated Access Point) SYSTEMS

WPLT (Wireless PLatform) SYSTEMS

WIEGAND INTERFACE EXTENDER SYSTEMS

SOLAR POWER SYSTEMS

NETWORK MANAGEMENT SOFTWARE

The Ascendance Wireless Network Management System (ANMS) is used to configure and manage SecureLINX wireless nodes.

The ANMS has been designed to provide network administrators with a comprehensive and simple way to control and configure their network nodes and see real-time statistics.

ANMS Advanced Features:

  • ANMS Software included
  • Single Screen Administration
  • Save Profile For Each Network
  • Local and Remote Admin
  • Full Control of all Nodes
  • View Network Status
  • View Real-time Statistics
  • Load Background Image

SecureLINX ANMS Software

SecureLINX ANMS Administrative Manual

Please use the following links to learn more about wireless technology and how it can be leveraged to improve communications.

Let us know how we are doing, search our knowledgebase, or request help

Here, at Ascendance Wireless, our goal is to help you deploy a successful wireless network.

Contact us today, and start saving tomorrow